PlayFrank

In this PlayFrank Casino review, I’ll answer questions like:

• Do they have the latest games or any fun slot races?
• Is there anything else apart from the signup bonus?
• How good is PlayFrank’s new 2018 welcome bonus? Is it any better?
• Do we need to wait for ages to get a reply from the customer support?
• Can we get the money coming in and out quickly enough?

Don’t spend hours finding the answers on your own: it takes just 5 minutes with the summary below 👍

Here’s what you need to know about the bonus and why.

PlayFrank Welcome Bonus – Get 100% Up to €/£/$100 + 50 Free Spins on 1^st Deposit (T&C Below)

PlayFrank Casino offers no free signup bonuses. Not even no-deposit Free Spins.

But what they do have is deposit bonuses, all 3 of them in a 2018-updated package which looks like this:

• Bonus #1 – 100% up to €/£/$100 + 50 Extra Spins on Starburst
• Bonus #2 – 50% up to €/£/$200 + 50 Extra Spins on Starburst
• Bonus #3 – 100 Extra Spins on Starburst.

That’s a total of €/£/$300 and 200 Spins in bonuses in 3 deposits of €/£/$20 or more.

🔥 Welcome bonus: Get up to €/£/$100 + 50 Extra Spins on deposit.

While it all looks good on paper, let’s look at the details to get the full picture.

Follow these 9 PlayFrank welcome bonus rules to avoid (accidental) issues:

1. Extra Spins wagering requirement 40x
2. Classic slots (e.g. Fire Joker, Joker Pro, etc.) 50%
3. No max cashout limit (withdraw as much as you win)
4. Match bonus wagering requirement 35x bonus + deposit amount
5. Video slots count 100% (with many exceptions that you find in the full T&C)
6. Deposits made via Neteller and Skrill and not eligible for any deposit bonuses
7. Tables Games, Video Poker, Other games, Jackpot Games and Live Casino 0%
8. Bonus money played first, then your real balance which then must be wagered through once to request a withdrawal
9. The maximum bet that can be placed with a bonus is €/£/$5 (incl. double-ups).

Full bonus rules: PlayFrank Terms & Conditions.

New 18+ players only. Gamble responsibly: BeGambleAware®.

Has anything changed since 2017?

The good news is that there’s still no cashout limit, meaning if you get a big win, you can cash it all out, without restrictions, which is quite rare. However, they have increased the bonus rollover a bit over the years, which makes it that much more difficult.

Also, they’ve now excluded many popular slots from the wagering contribution as well, so fans of slots like Dead or Alive, and Big Bad Wolf should consider SlotsMillion instead.

That said, it’s a fair enough deal if you plan to give it a try for real money anyway.

Here’s what else they have beyond the welcome offer.

Loyalty Pays — NEW PlayFrank Tracks & Daily Challenges Explained

PlayFrank Casino has a new rewards scheme with Tracks!

What are Tracks?

It’s a fancy name for reward tokens which you’ll see at the top of the menu. It’s also a good way of keeping track of your levels and the rewards themselves, because each track comes with different prizes: free spins, bonuses, cashback, etc.

And the more you play, the more (bigger) Tracks you unlock! You can always switch between them to mix up the rewards.

And here’s more — the brand-new Daily Challenges!

Popular at other prominent slot sites, it’s a fun way of getting more for doing what you like. They change every day, like the eligible games, and offer additional rewards like extra spins.

Daily Challenges: See what challenges and games are on today.

Here are the money matters.

PlayFrank Banking – 10+ Payment Methods, 24h-Processing (Including Weekend), No Fees

Will you get your money in and out quickly?

The answer is: yes (in most cases).

That’s because they don’t mess around with any mandatory pending times but have the payments team deal with player deposits and withdrawals daily, even weekends. Just keep in mind that the first cashout usually takes the longest due to possible KYC checks.

As some players have pointed out from their experience:

… the whole process could be for 24 hours including the pending time.”

Moreover, you can open a PlayFrank account in EUR, GBP, USD, CAD, AUD, NOK or SEK. Either way, there are no additional fees on the casino’s end.

As far as payment methods go, then you can use Visa, Mastercard, Skrill, Neteller, Trustly, paysafecard, ecoPayz, WebMoney, Zimpler, Envoy and instant bank transfer. They are all are mobile-compatible, so you can make a deposit on iPhone, iPad, etc.

Plus, you’ll be able to cash out even the tiniest of wins but no less than €/£/$20, and a maximum of €/£/$25,000 per month, excluding progressive jackpots.

And in case you wonder how secure the site is, then SSL encryption is applied to the entire site for data protection.

Moving on to the games…

Games – Choose from 550+ Mobile Slots, Jackpots and Live Casino Tables

Powered by EveryMatrix means access to world-class casino games.

This includes 17 iGaming studios like NetEnt, Quickspin, Play’n GO, NextGen Gaming, Microgaming, WMS, Evolution Gaming, Betsoft, Playson, Booming Games, Endorphina, Genii, Spigo, Pariplay, StakeLogic, Edict and OneXTwoGaming. But, no Novomatic or Merkur for German slot junkies like at Quasar Gaming.

You’ll also like the handy game filters, which let you sort the games by vendor, popularity or name, including a search bar. Plus, demo games are available to all, including non-registered guests.

There’s something new to choose from each week, and these latest additions are conveniently displayed when you enter the lobby as well.

They also have progressive jackpots from NetEnt, Microgaming, and Play’n GO, this includes mega jackpot slots like Mega Fortune, Arabian Nights and Hall of Gods (no Mega Moolah here this time).

Better yet, PlayFrank Casino has a well-rounded live casino with both dealer-hosted and automated games, with over 75 live games in total, most available on mobile too.

This includes Baccarat Controlled Squeeze, Casino Hold’em, Caribbean Stud Poker, Immersive Roulette and Evolution’s new Dream Catcher (wheel of fortune game), just to name a few. You can even play multiple live casino tables at the same time, while on a laptop (image above).

The RNG blackjack, roulette, video poker and other table games are in the mix as well.

Need any assistance? Here comes the help brigade.

PlayFrank Customer Support – 24/7 Live Chat and Email Help in English, Swedish, Norwegian and Finnish

Whenever you need help or assistance with your PlayFrank account or banking, you can rest assured they’ll help you out whether it’s day or night.

What’s more, the live chat is open around the clock, and they speak at least 5 languages: English, Swedish, Norwegian, German and Finnish. So, there’s no language barrier to worry about.

Alternatively, you can also send them an email at support@playfrank.com. Unfortunately, there’s no phone support at this time.

Finally, if you feel like you can go off the hook easily, then set some daily, weekly or monthly deposit limits, or use cool-off periods: all accessible from the “Account” tab.

Here are the key takeaways.