Casumo Casino Review (2020) – New Site, More Game, More Reward, Less Hassle
Casumo is an online casino with many quirks and perks.
It’s also a casino with many games, jackpots, exclusive slots and bespoke live casino tables. The site has a cool design that makes it easy and quick to find things also on tiny screens. It packs a punch with a friendly welcome bonus and daily slot competitions. Casumo also makes it fun and easy to earn extra credit as you play, while its friendly customer support is sure to make you feel like you’re talking to an old friend over the live chat. It’s not perfect, but they’ve gone a long way to turn it into one of the best slot sites since 2012!
See what this favourite casino has to offer in the full review below, where I walk you through the bonuses, banking, games and customer service.
- Signup bonus
- New mobile app
- Fast and easy payments
- Trusted and award-winning brand
- Daily casino races with generous prizes
- Player-friendly responsible gaming settings
- Superb customer service open 24/7
- Premium jackpot slots
- Exclusive games.
- More game filters!
Welcome Bonus – Signup Bonus + Match Bonus
Register at Casumo to get a no-deposit bonus: Free Spins on signup. Whether you get the spins on Starburst, Book of Dead or Jammin’ Jars will depend where you’re playing from.
To get a match bonus on top of that, simply make a deposit. It’s one of the most generous on the market, so you can get plenty of bang for the buck from a single deposit.
Here’s how the wagering requirement works at Casumo:
When you place a bet, and if you have a bonus in your wallet, 50% of your bet will use your cash wallet and 50% your bonus wallet. (If you place a bet of €10 and you have an active bonus, only €5 will count toward wagering this bonus). Note, you can withdraw your deposit and any winnings from your deposit at any time, but you will forfeit any bonus and bonus winnings.
By the way, the bonus also works when depositing with Skrill, Neteller or Paysafe. More about payments below.
Banking and Withdrawal Times – Processed in 23 Hours (Guaranteed)
Casumo is one of the fastest-paying slot sites.
They promise to review all withdrawals within 23 hours, including weekends. What’s more, customers playing from Sweden will benefit from quick e-verification thanks to BankID, making cashouts pretty much instant. Players from Denmark and UK will have a similar alternative.
There are no fees for deposits or withdrawals, and you can play in EUR, GBP, DKK, SEK, NOK, CAD, NZD, INR. The minimum you can pay in or out is €10, whereas each payout can be up to €10,000 (exceptions can be made).
👍 Tip: Deposit using Visa or Skrill to benefit from Casumo’s quick-deposit feature which allows you to make quick and safe deposits while staying within the gaming session.
Games – Play Exclusive Slots
Casumo is jam-packed with games from big and small developers:
As part of the new site launch in late 2019, Casumo improved a few things:
- Games now launch 2X faster,
- Added game provider filters on mobile,
- Made search 4X faster.
You’ll find exclusive slots from the “Only at Casumo” section of the site, including exclusive pre-releases from studios like Quickspin and Thunderkick. The site also has many progressive jackpots, including the more rare ones like Mega Fortune Dreams. Be sure to check out the popular Must Drop Jackpots from Red Tiger which you can read more here.
They also launched a sportsbook that they made from scratch just like the casino. You can bet on your favourite sports and live matches using the same account. Check out the odds!
👍 Tip: Download free Casumo casino app from the App Store or Google Play for even faster and more secure experience.
Speaking of new live croupiers…
Casumo Live Casino (Exclusive Tables)
You can now play exclusive Casumo Live Casino tables like Topwheel Treasures (€/$/£0.1 – 2,500), with a colourful studio which took them about 8 months to build. They also have several Casumo Blackjack tables with a special Club Room (€/$/£5 – 5,000) and Casumo Roulette (€/$/£1 – 10,000).
👍 Tip: Live Dream Catcher and Top Wheel Treasure count 100% towards the bonus wagering requirement.
There are a bunch of other live games to choose from too, including progressive ones like Casino Hold’em, making it a solid alternative to branded tables found at other renowned sites like LeoVegas or Mr Green. But here’s where Casumo excels.
Reel Races – Fast-Paced Tournaments Every Hour
One of the best reasons to play at Casumo is their Reel Races.
You can opt in whenever you want, it’s completely free and these comps run every hour with different slots (usually the ones we all play anyway).
The winners of every race are determined in a unique way, counting not only win frequency but also Big Wins, Mega Wins and Wins in a row. Each race has a fixed number of spins, which makes it more interesting and fair for everyone. It literally takes a few minutes to complete each race which is super convenient. The prizes are awarded in real cash and you can even use Bonus Money to participate (eg the welcome bonus).
👍 Tip: Join the Main Reel Race daily at 8pm to win a share a €/£2,000 prize pool!
There’s one more thing which makes playing at the Casumo slot site a step up from a regular online casino.
Casumo Loyalty Program — Level Up, Earn (Extra) Rewards
As part of the Casumo adventure, each time you’ll place a bet you’ll earn XP. These XP are used to progress to new levels, which in turn earn you extra bonuses (Valuables). Once in a while they also have bigger promotions, but that’s more or less the only way to earn extra credit on the house as you play.
Does Casumo have a VIP program?
It does have VIP management and a little bird told me that we may soon see a more official program on the site as well.
Customer Service – Open 24/7
Casumo’s customer service is second to none. 6 out of 5 stars. Really good.
There is always someone at the other end of the live chat within seconds of opening it, which is impressive given how many people play here. Their customer support is always friendly and seems to know their stuff well. They speak not only English but also German, Norwegian, Swedish and Finnish, so don’t hesitate to speak to them when you feel like you need some help. The chat is open 24/7, including weekends and holidays.
They are also available via email at email@example.com, but they don’t offer phone support.
👍 Tip: Use Casumo’s “Play Okay” settings keep your gaming habits under control. You can quickly and easily set up Spending budget, Deposit, Loss and Wager limits, configure Logged in time limit and even block logins at specific times. No need to contact support.
What I like about Casumo is that I get some extra free spins quite often when I deposit. Also they reward me when I reach the next level. The level prizes are not massive, but it's still better than nothing. Their game selection is superb. I can even find those good old Mercur games that have no-nonsense approach to slots. Reel Races also offer some extra value, especially the daily big ones. Everything works well and quick.Sami from Finland
Sneak peek at Casumo’s new look
Casumo casino stands out from the rest because it likes to do things in its own, fun way. Sort of like Cashmio, but more nuanced, like the exclusive live casino which has a unique youthful feel and uber-friendly customer support who have very good tolerance for dumb questions. Their Reel Races actually add value, their payments are convenient, and VIP management on a top level.
Casumo’s been around since 2012 and it’s a go-to casino among many players around the world. Unless you already have an account with them, then make sure to create one as it has a good potential to become your next favourite too!