Editor's rating:
Published: March 20, 2018|Updated: May 13, 2020

PlayFrank Casino Review (2018 Edition) – What’s NEW, Hot or Not?

Meet the refreshed PlayFrank casino.

Coming from the gentlemanly Mr Green’ish look, they just had another facelift to make their kick-ass minions look even sharper. And, most importantly, to offer players like us even more rewards.

The powerful EveryMatrix casino platform with 550+ mobile-compatible games from NetEnt, Evolution and 10+ other developers, as well as mega jackpots are still there on their custom clutter-free site. And now it’s also available to players in the UK!

The same goes for the 24/7 support (in English, Swedish, Norwegian, Finnish and German), free and fast banking, making withdrawals hassle-free, even on weekends.

Should be all good to go?

Not really. There are a few bonus terms that were not designed with all players in mind. So if you are after supersized treats like GoWild or wager free bonuses like Rizk and Highroller, then you may be a bit disappointed.

plus-icon Pros

  • Free banking
  • Now with a UK license
  • Fun daily game challenges
  • Custom site that’s quick and light
  • Regular promotions for active players
  • Fast processing times, including weekends
  • Friendly and responsive customer service since 2014
  • Great selection of games including NetEnt and Evolution
  • 24/7 support in English, Swedish, Norwegian, German and Finnish.

minus-icon Cons

  • Lots of popular slots excluded from the bonus rollover
  • Now even higher wagering requirements
  • Still no phone support.
Play at PlayFrank
Welcome bonus
Get 100% Match to €/£/$100 +50 Starburst Spins

The 100% match bonus has a wagering requirement (WR) of 35x bonus + deposit. Free Spins have a WR of 40x and can be used on Starburst. No max win limit. The bonus is sticky. Max bet limit €/£/$5. No code needed, use the link. New 18+ players only. Country restrictions apply. Gamble responsibly. More details.

In this PlayFrank Casino review, I’ll answer questions like:

  • Do they have the latest games or any fun slot races?
  • Is there anything else apart from the signup bonus?
  • How good is PlayFrank’s new 2018 welcome bonus? Is it any better?
  • Do we need to wait for ages to get a reply from the customer support?
  • Can we get the money coming in and out quickly enough?

Don’t spend hours finding the answers on your own: it takes just 5 minutes with the summary below 👍

Here’s what you need to know about the bonus and why.

PlayFrank Welcome Bonus – Get 100% Up to €/£/$100 + 50 Free Spins on 1st Deposit (T&C Below)

PlayFrank Casino welcome bonus.
Get 100% match bonus up to €/£/$100 + 50 Free Spins (see T&C below).

PlayFrank Casino offers no free signup bonuses. Not even no-deposit Free Spins.

But what they do have is deposit bonuses, all 3 of them in a 2018-updated package which looks like this:

  • Bonus #1 – 100% up to €/£/$100 + 50 Extra Spins on Starburst
  • Bonus #2 – 50% up to €/£/$200 + 50 Extra Spins on Starburst
  • Bonus #3 – 100 Extra Spins on Starburst.

That’s a total of €/£/$300 and 200 Spins in bonuses in 3 deposits of €/£/$20 or more.

🔥 Welcome bonus: Get up to €/£/$100 + 50 Extra Spins on deposit.

While it all looks good on paper, let’s look at the details to get the full picture.

Follow these 9 PlayFrank welcome bonus rules to avoid (accidental) issues:

  1. Extra Spins wagering requirement 40x
  2. Classic slots (e.g. Fire Joker, Joker Pro, etc.) 50%
  3. No max cashout limit (withdraw as much as you win)
  4. Match bonus wagering requirement 35x bonus + deposit amount
  5. Video slots count 100% (with many exceptions that you find in the full T&C)
  6. Deposits made via Neteller and Skrill and not eligible for any deposit bonuses
  7. Tables Games, Video Poker, Other games, Jackpot Games and Live Casino 0%
  8. Bonus money played first, then your real balance which then must be wagered through once to request a withdrawal
  9. The maximum bet that can be placed with a bonus is €/£/$5 (incl. double-ups).

Full bonus rules: PlayFrank Terms & Conditions.

New 18+ players only. Gamble responsibly: BeGambleAware®.

Has anything changed since 2017?

PlayFrank promotions and rules.
Still no max cashout limit on bonuses!

The good news is that there’s still no cashout limit, meaning if you get a big win, you can cash it all out, without restrictions, which is quite rare. However, they have increased the bonus rollover a bit over the years, which makes it that much more difficult.

Also, they’ve now excluded many popular slots from the wagering contribution as well, so fans of slots like Dead or Alive, and Big Bad Wolf should consider SlotsMillion instead.

That said, it’s a fair enough deal if you plan to give it a try for real money anyway.

Here’s what else they have beyond the welcome offer.

Loyalty Pays — NEW PlayFrank Tracks & Daily Challenges Explained

More free spins and casino bonuses with PlayFrank Casino rewards.
Get more free spins, cashback and bonuses with PlayFrank’s new Tracks and Challenges.

PlayFrank Casino has a new rewards scheme with Tracks!

What are Tracks?

It’s a fancy name for reward tokens which you’ll see at the top of the menu. It’s also a good way of keeping track of your levels and the rewards themselves, because each track comes with different prizes: free spins, bonuses, cashback, etc.

And the more you play, the more (bigger) Tracks you unlock! You can always switch between them to mix up the rewards.

And here’s more — the brand-new Daily Challenges!

Popular at other prominent slot sites, it’s a fun way of getting more for doing what you like. They change every day, like the eligible games, and offer additional rewards like extra spins.

Daily Challenges: See what challenges and games are on today.

Here are the money matters.

PlayFrank Banking – 10+ Payment Methods, 24h-Processing (Including Weekend), No Fees

PlayFrank Casino banking.
Free 24/7 deposits and withdrawals, 7 currencies and 10+ payment methods.

Will you get your money in and out quickly?

The answer is: yes (in most cases).

That’s because they don’t mess around with any mandatory pending times but have the payments team deal with player deposits and withdrawals daily, even weekends. Just keep in mind that the first cashout usually takes the longest due to possible KYC checks.

As some players have pointed out from their experience:

… the whole process could be for 24 hours including the pending time.”

Moreover, you can open a PlayFrank account in EUR, GBP, USD, CAD, AUD, NOK or SEK. Either way, there are no additional fees on the casino’s end.

As far as payment methods go, then you can use Visa, Mastercard, Skrill, Neteller, Trustly, paysafecard, ecoPayz, WebMoney, Zimpler, Envoy and instant bank transfer. They are all are mobile-compatible, so you can make a deposit on iPhone, iPad, etc.

Plus, you’ll be able to cash out even the tiniest of wins but no less than €/£/$20, and a maximum of €/£/$25,000 per month, excluding progressive jackpots.

And in case you wonder how secure the site is, then SSL encryption is applied to the entire site for data protection.

Moving on to the games…

Games – Choose from 550+ Mobile Slots, Jackpots and Live Casino Tables

PlayFrank mobile casino lobby and games.
Over 550 games, progressive jackpots and live casino games.

Powered by EveryMatrix means access to world-class casino games.

This includes 17 iGaming studios like NetEnt, Quickspin, Play’n GO, NextGen Gaming, Microgaming, WMS, Evolution Gaming, Betsoft, Playson, Booming Games, Endorphina, Genii, Spigo, Pariplay, StakeLogic, Edict and OneXTwoGaming. But, no Novomatic or Merkur for German slot junkies like at Quasar Gaming.

You’ll also like the handy game filters, which let you sort the games by vendor, popularity or name, including a search bar. Plus, demo games are available to all, including non-registered guests.

There’s something new to choose from each week, and these latest additions are conveniently displayed when you enter the lobby as well.

[text-blocks id=”new-netent-games-posts”]

They also have progressive jackpots from NetEnt, Microgaming, and Play’n GO, this includes mega jackpot slots like Mega Fortune, Arabian Nights and Hall of Gods (no Mega Moolah here this time).

PlayFrank live casino from Evolution Gaming.
Play 75+ live games powered by Evolution Gaming.

Better yet, PlayFrank Casino has a well-rounded live casino with both dealer-hosted and automated games, with over 75 live games in total, most available on mobile too.

This includes Baccarat Controlled Squeeze, Casino Hold’em, Caribbean Stud Poker, Immersive Roulette and Evolution’s new Dream Catcher (wheel of fortune game), just to name a few. You can even play multiple live casino tables at the same time, while on a laptop (image above).

The RNG blackjack, roulette, video poker and other table games are in the mix as well.

Need any assistance? Here comes the help brigade.

PlayFrank Customer Support – 24/7 Live Chat and Email Help in English, Swedish, Norwegian and Finnish

Whenever you need help or assistance with your PlayFrank account or banking, you can rest assured they’ll help you out whether it’s day or night.

What’s more, the live chat is open around the clock, and they speak at least 5 languages: English, Swedish, Norwegian, German and Finnish. So, there’s no language barrier to worry about.

Alternatively, you can also send them an email at Unfortunately, there’s no phone support at this time.

Finally, if you feel like you can go off the hook easily, then set some daily, weekly or monthly deposit limits, or use cool-off periods: all accessible from the “Account” tab.

Here are the key takeaways.



Editor's rating:

What Have We Learned or Is PlayFrank Casino any Good

PlayFrank has been kicking ass on prominent casino affiliate sites like AskGamblers and LatestCasinoBonuses since 2014, with an average player rating of 4 out of 5.

There are certainly some gaps that need to be improved, but it’s the case at every casino. It’s more about whether PlayFrank casino is a good fit for you.

About Our Reviews

Full disclosure: is an affiliate site which provides free information about online slots, slot sites and everything related. Some of the links on this site are affiliate links, so we may earn affiliate commission from casinos when someone makes a deposit through our site.

Note: We have never and will never do paid reviews. This means that both the casinos and game developers are seeing the reviews when they are published for the first time, right alongside you. We do not send them the reviews for an early look, so everything we say is our honest opinion. Should we ever do a paid article, it will not be a “review” and we will make sure to mark it as a sponsored article or an “ad”.

Can you trust reviews? I hope so, because at the end of the day I want you to be happy with the casino or slot that you choose. But I also encourage you to look at other trusted sites which may have different opinions. If you decide to look around then make sure that it is a trusted source because it is common practice for casino operators to have their own “review sites” which are biased, not to mention the sites which have reviews written by people who are not following the industry.

Now that you know how we run things here, thank you for your supporting independent sites like us. If you have any questions, just send me an email.

Nikita, Founder and reviewer at

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Get 100% Match to €/£/$100 +50 Starburst Spins