Frank & Fred

Editor's rating:
Published: July 31, 2018|Updated: September 16, 2019

Frank & Fred Casino Review (New 2019) – The Coolest VIP Club For Your Money?

Boom! Wham! Smack! – Here comes the new Frank Fred Casino.

So what’s so new about it anyway? Their approach is unique in several ways. But where Frank & Fred stands out the most is the loyalty perks. Forget about those pointless comp points – their weekly (live-streamed) raffles can take you to trips around the world and the VIP Club really packs a punch with its progressive, player-friendly rewards. I think it’s well worth considering for that alone.

Here’s a quick breakdown of the good and not-so-good stuff.


  • Free deposits and withdrawals
  • Access to the world’s biggest lotteries
  • Exclusive weekly raffle with live streams
  • Powerful VIP program that’s based on turnover
  • Guaranteed signup bonus with extra win potential
  • First-class games from big and popular developers.


  • Customer service is not 24/7
  • No game tournaments
  • No exclusive games or live tables.
Play at Frank & Fred
Signup bonus
Get 10-100 Free Spins on Starburst

Win between 10 and 100 Free Spins on Frank & Fred’s NetEnt Wheel on signup. Winnings are capped at €/$100. Wagering requirement: x35 within 3 days. The maximum bet allowed when using a bonus (until the full wagering requirements are met) is €/$5 and €/$0.50 per bet line. New 18+ customers only. Play responsibly. Full T&C apply.

Continue with the rest of the casino review for more highlights and tips.

To start with, here are Frank & Fred welcome bonuses in a nutshell.

Frank & Fred Casino Signup Bonus – Get 10-100 Free Spins on Registration

Frank & Fred is one of the first casinos to make use of NetEnt’s new bonus wheel.

Spin it to win at least 10 and up to 100 Free Spins on Starburst (the video above will show you exactly what you need to do).

💥 Signup bonus: Get 10-100 Free Spins on Starburst.*

*Available only to players from Bulgaria, Croatia, Cyprus, Finland, Germany, Greece, Ireland, Luxembourg, Malta, New Zealand, Norway, Romania or Slovakia. Wagering requirement: 35x. Time limit: 3 days. The max no-deposit bonus win limit is €/$100.

Here’s what more you get for a deposit of just €/$10 or more.

Frank & Fred Welcome Bonus (NEW) – Get $/€250 + 100 Free Spins on Top of 1st Deposit

Currently, the casino is also giving away a welcome bonus that looks like this.

🔥 1st Deposit Bonus: 100% match to $/€250 + 100 Free Spins (for 10 days).*

*Available only to players from Slovakia, Bulgaria, Croatia, Greece, Ireland, Luxembourg, Romania and Malta.

That means, if you deposit $/€250 then you’ll get to play with $/€500 + 10 Free Spins a day on a NetEnt slot (usually Starburst) for 10 days straight. Even a tenner will get you the same number of freebies.

On top of that, they’ll also throw in second and third deposit bonuses with up to $/€750 more up for grabs. Either way, make sure you pay attention to these welcome bonus Terms & Conditions:

  • Max bet limit: €/$5 or €/$0.50 per bet.
  • Free Spins wagering requirement: 35x.
  • Time limit for the match bonus: 14 days; for slots: 3 days.
  • Match bonus wagering requirement: 35x the bonus + deposit.
  • Slots count 100%*, video poker, live casino and other table games 10%.

New 18+ players only. Gamble responsibly: BeGambleAware®.

* Here’s a list of games that are excluded from bonus wagering completely: 1429 Uncharted Seas, Bad Girl, Bloodsuckers, Castle Builder II, Creature from the Black Lagoon, Evolution, Football: Champions Cup, Forsaken Kingdom, Fruit Warp, Good Girl, High Society, Hot Ink, Jackpot Poker, Jacks or Better, Jokerizer, Pearls of India, Peek a Boo, Reel Thunder, Reelpoker, Secrets of Atlantis, Simsalabim, Sparks, Stardust, Starmania, Steam Tower, Sugar Pop, Toki Time, Tomb Raider II, Wild Rockets, Wishmaster & Zombies.

Is the Frank & Fred welcome bonus sticky or non-sticky?

Let’s say you get 100% “Ratio Bonus”: €100 + 100% match = €200. Account will reflect €100 Real and €100 Bonus. Each bet will take part of the bet from Real and part from Bonus (usually 50/50, but can differ). Winnings are allocated according to the Bet split. So if you win big, you can at any time cash in half your total balance, forfeiting the bonus part. Once Wagering has been met, all cash will be Real Cash.

It gets better.

Frank & Fred VIP Club – Get Frequent & Tailored Bonuses from Day 1

Frank Fred Casino VIP Club.
Play, level up, get more good stuff — Frank & Fred VIP Club.

Finally, a loyalty club that’s about more than just bonuses.

The Frank & Fred VIP Club has 6 tiers which don’t expire when you reach them. So all your effort won’t get lost if, for instance, you decide to take a short break while enjoying the more personalised service on the Platinum level.

So what are these VIP perks anyway?

  • Level 1: Custom bonuses + progressively decreasing wagering requirement.
  • Level 2: Prioritised withdrawals.
  • Level 3: Super Spins (10x value) instead of Free Spins, physical gifts, merch.
  • Level 4: Dedicated account manager, tickets to games, events and concerts.
  • Level 5: Free online subscriptions.

Now is it a better way to reward players than PlayOJO’s Club OJO, you tell me.

But there’s still more to that. Depending on your VIP position, you’ll also get 1-150 entries to their weekly and monthly lotteries. And that’s a different story…

Weekly and Monthly Lotteries – From Dream Vacations to Gold Nuggets (Live Streamed Raffles)

Frank Fred Casino raffle.
Get 1-150 entries to regular raffles with awesome main + runner-up prizes.

Instead of daily slot tourneys and challenges, which you’ll find at another good and similar-sounding PlayFrank Casino, you get special weekly and monthly lotteries or raffles.

To qualify for the 1-150 tickets, just make a deposit within that week.

What’s more, the raffles are Live streamed and a video of each draw saved and displayed on their channels to emphasize that the lottery is fair, which is a nice touch.

The winner takes home the top prize and the 10 runner-ups each get 25 Super Spins on Starburst. So, if you want to pilot a fighter jet or take part in different life-changing experiences, then Frank & Fred Lottery can make your dreams come true in fairly imaginative ways.

Here’s how you can get started.

Banking – Popular Payment Methods (No Fees) + 72-Hour Cashouts

Frank Fred Casino cashier and payment methods.
Popular banking methods, no fees, 72-hour cashouts.

It’s all very simple in Frank & Fred’s cashier.

They accept Visa and MasterCard, Trustly, Zimpler, Skrill, Neteller and paysafecard. The min deposit limit is €/$10, and €/$20 for a withdrawal (SEK and NOK also accepted). Choose manual bank transfer to deposit and withdraw without limits. Mind the 5% fee for Neteller, Skrill, Paysafe and MuchBetter.

🔔 Update: From April 2019 you can also use Swish in Sweden and SOFORT in Germany!

There’s no cashout pending time as such, but it can take up to 72 hours to clear a withdrawal request on their end. If you have a moment then feel free to share in the comments below how fast or slow was your payout.

F&F Casino also has the BankID and Pay N Play feature, so customers in Sweden can enjoy instant bank withdrawals and additional peace of mind like GutsXpress. And for additional reassurance, the casino also has Maltese and Swedish licensing.

Now onto the games.

Games – 30+ Developers, Mega Jackpots, Live Casino + Biggest Lottos

Frank Fred Casino games lobby.
Hundred of games from 30+ developers, including Novomatic, NetEnt, Yggdrasil, etc.

Who needs good bonuses if there are no good games, right?

Fortunately, Frank & Fred kicks ass when it comes to top-notch content because there are more than 30 iGaming studios supplying them (but still 2x less than at SlotsMillion or

Here’s a list of all game providers that you may find at this online casino: NetEnt, Yggdrasil, Novomatic, Big Time Gaming, IGT, WMS, Microgaming, NextGen Gaming, Quickspin, Thunderkick, Bally, Barcrest, Betsoft, Blueprint, ELK Studios, Fantasma, Foxium, Fuga, Bede, Gamomat, Iron Dog Studio, FTW, Kalamba Games, Leander, Lightning Box, Nolimit City, Oryx Gaming, Pragmatic Play, Push Gaming, Rabcat, Realistic, Sigma Gaming,

There are more than 1,000 games to choose from, most of which also work on mobile; and it’s good to see that they seem to be all caught up in terms of the very latest releases too.

Are you after progressive jackpots? – Some of the biggest and most popular of them from NetEnt, Microgaming and Yggdrasil are in the mix as well.

As expected, you’ll also find several video pokers, including the Microgaming ones, as well as a small handful of RNG table and card games.

Frank Fred Live Casino.
Play Live Casino games from Evolution, NetEnt and Pragmatic.

Live Casino is powered by Extreme Live Gaming, NetEnt and Evolution Gaming. However, it’s not the full portfolio that you’ll find but some cherry-picked tables, and exclusive tables like you’d find at Casumo or LeoVegas are not in the mix either.

Finally, Frank & Fred Lotto is something you may also want to consider, featuring Mega Millions, Euro Millions, Euro Jackpot, Dino Lotto, and Power Ball. Just so you know, the biggest ever Powerball win ever is over half a billion: $590,500,000!

Like lotteries? — See also Multilotto Casino to play even more of them worldwide.

And before we wrap up.

Customer Support – Live Chat or Email

Frank Fred Casino is yet to show how good they really are with dealing with player issues (share your experience below). But the team is experienced and the support is friendly, which is a good start.

You can reach out to them both on desktop and mobile via live chat or email at, in English, Finnish, Swedish or Norwegian.

The online chat is open from 10:00 – 23:00 CET for Norwegian and Swedish support, from 10:00 – 21:00 for Finnish, and from 10:00 – 19:00 for English support.



Editor's rating:

Frank Fred Casino Review Final Thoughts

Frank Fred Casino signup bonus.
Current promotion: Get 10-100 Free Spins on signup (T&C apply).

So, Frank & Fred isn’t the only solution for all player’s problems.

But it does one thing exceptionally well – reward your loyalty.

It also happens to be among the few online casinos with the lotto option and promises to bring it on with eSports in the future.

But the lax cashout processing times and customer service that’s not there during nights may be too much of a disappointment for some to be a deal breaker.

Okay, so here’s what you should consider before making your first deposit:

  • Signup bonus – new players get 10-100 Starburst spins on signup (T&C apply).
  • Deposit bonuses – depositing players get up to 100% match bonus with more free spins.
  • VIP Club – exceptional VIP rewards with progressive perks.
  • Lotteries — regardless of your VIP level you will get at least 1 ticket to their weekly or monthly raffle.
  • Banking – popular payment methods and 72-hour withdrawals.
  • Games – state-of-the-art games from 30+ developers, including jackpots, live casino and some of the world’s biggest lotteries (no exclusive games).
  • Customer service – contactable via live chat or email in x4 languages.

If you didn’t find what you were looking for? Then check out more in-depth casino reviews here.

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Get 10-100 Free Spins on Starburst