Min deposit: €20. Deposit at least €77 to get 77 free spins on Fred’s Lucky 777. Wagering requirement: 35x in 14 days. Free spins wagering: 35x in 3 days. New 18+ customers only. Full T&C apply.
Deposit $/€20 or more to get a 100% match bonus up to $/€100 + 100 free spins (20 spins a day for 5 days). Free spins on Gonzo’s Quest, Twin Spin, Jack and the Beanstalk, Spinata Grande, Fruit Shop. Wagering requirement: 48x within 7 days. Max bet with bonus money is $/€5. Deposit bonus cannot be redeemed for deposits made with Skrill, EcoPayz or Neteller. New 18+ customers only. Full T&C apply.
Multilotto Casino Review [Closed]
Multilotto – one of the first casinos which is also primarily an online lotto betting services provider.
It lets you try your luck at winning some of the world’s biggest lottery jackpots without location restrictions. Think Euromillions, Eurojackpot, Powerball Max, and Mega Millions Max, and lottery pools (for non-US residents only).
So, what’s in it for a casino player?
It definitely not a one-stop shop for all gamblers, for the reasons below. But, it’s certainly one with some of the friendliest free spin bonuses, attentive customer services and uncluttered designs.
Here’s what you can count on as a Multilotto player, in a nutshell.
📌 Note: Unfortunately, Multilotto has closed down their Casino in November 2019. You can still try your luck with their Lotteries or read the old casino review below. If you came here for casino then I also recommend you check out the alternative slot sites in the list above.
- Good player feedback
- Supports 16 languages
- Fair choice of premium games
- Clean design and no salesy tactics
- Native mobile app for more speed
- Superb customer service (based on extensive feedback)
- Skrill and Neteller deposits qualify for the welcome bonus.
- No immediate access to important info like bonus terms and banking
- Cashout processing takes up to 72 hours
- No live support or phone lines
- No loyalty program or VIP club
- Lack of bonus variety.
Min deposit: €10. Bonus wagering requirement: 35x. Table games, scratchcards and live casino games do not contribute towards the wagering requirements. Game weighting applies. Max bet with bonus money: €6. New 18+ customers only. Full T&C apply.
Now about that in more detail.
Multilotto Signup Bonus – Get 20 Free Spins on Registration
This is not an exclusive bonus, but one that you won’t find on their site either.
🔔 Signup bonus: Get 20 Free Spins on Book of Dead slot.
There’s no need to share any of your credit card details, just confirm your email address on signup and you’ll find the bonus in the menu (claim it in one click).
If Play’n GO slots are not available in your country (eg Australia, Belgium, Czech Republic, Denmark, Hungary, Italy, Latvia, Lithuania, Romania, UK and US), then just contact their support and they’ll add the spins from another provider.
This is not free money (like their guerrilla marketing campaign below), so mind the 35x wagering requirement as well.
Multilotto’s free money experiment – would you take it? (One of their many TV ads 👇).
Welcome Bonus – Get Up to €1,250 Bonus + 270 Free Spins on Book of Dead
The Multilotto welcome bonus comes in 5 parts, starting with the first deposit.
🔔 Deposit bonus (MIN): Deposit €10, play with €20 + 50 Free Spins*.
🔔 Deposit bonus (MAX): Deposit €50, play with €100 + 50 Free Spins*.
*The Free Spins will be credited at 10 spins per day, for 5 consecutive days, on Play’n GO’s Book of Dead slot (or from another provider if the game is not available).
Here’s how to the €1,250 + 270 spins welcome package is divided exactly:
- Bonus #1 – 200% deposit match, min €20, max €100 + 50 Free Spins/5 days
- Bonus #2 – 100% deposit match, min €20, max €200
- Bonus #3 – 50% deposit match, min €20, max €500
- Bonus #4 – 25% deposit match, min €20, max €1,200
- Bonus #5 – 25% deposit match, min €20, max €1,200 + 200 Free Spins/4 days.
That applies to new 18+ players only.
The significant bonus terms are as follows:
- Table games do not contribute towards the wagering requirements.
- The maximum bet allowed is €10 (or currency equivalent) per spin or €1.00 per bet line until wagering requirements have been met.
- All casino bonuses have a wagering requirement of 35x the sum of the received bonus and deposit amount.
- Winnings withdrawable up to €100.
Also note that some slots are excluded from the wagering contribution as well. The good news is that NetEnt classics like Dead or Alive, Jack and the Beanstalk and Jack Hammer are not one of them.
Also, Skrill and Neteller deposits DO qualify for the bonus as well, and the spins have no expiry date, which is rare, although this is subject to change at any time.
All in all, this is a fair offer unless you’re after bonuses that also work with table games.
In addition to that, you can also expect promotions to be sent to you via newsletter, but there’s no mention of any VIP or loyalty programs as such, which would be nice to see in the future.
Okay, so here’s what’s up with the payments.
Banking – Plenty of Payment Methods, 72-Hour Cashouts, 1x Free Weekly Withdrawal
Overall, the casino and lotto syndicate is doing a good job handling customers’ payments.
Multilotto accepts up to 12 types of payment methods and the same amount of supported currencies.
These include MasterCard, Visa, JCB and Diners Club International, plus other payment options such as bank transfer, SOFORT, Wirecard, Zimpler, Skrill, Entropay, Neteller, paysafecard and Trustly.
When using bank transfer as a payment method, the minimum deposit amount is no less than €25. Deposit fees should be displayed in the cashier, although I haven’t seen any so far.
For cashouts, on the other hand, there’s only one free withdrawal per week. The rest will be charged with a fixed fee of €4. The good news is that the minimum withdrawal is just €10 or €20 if you decide to go with the bank.
Note that once a withdrawal request is submitted it can take Multilotto up to 3 business days to process it, not counting any KYC checks. However, they promise to process withdrawal requests immediately, which based on feedback on various forums holds true.
Is Multilotto secure enough?
In practice, all transactions are done though encrypted servers and with regular checks by the UK Gambling Commission (Multilotto.co.uk), Malta Gaming Authority (Multilotto.net) and, in some part, the Government of Curacao (Multilotto.com).
Also, the RNG that’s used in the games is licensed and certified by third party: NMi Metrology & Gaming Limited.
That together with the brand’s good reputation should offer plenty of peace of mind for most online gamblers.
So, what does Multilotto offer other than lotteries?
Multilotto Casino and Games – 400+ Slots From 8+ Developers, Jackpots and Live Casino
Although lotto will always be in the heart of Multilotto, the casino gets a high score of around 6 out of 10 as well.
First, there are more than 500 games in total, from iGaming studios like Play’n GO, Microgaming, NetEnt, Yggdrasil, Quickspin, Playson, Pragmatic, and Red Rake Gaming, Authentic.
Both new and popular games can be easily found under the respective tabs too, so there’s always something to refresh with.
💡 For tips on what to play this year, see: TOP 7 Online Slots For 2018 — Most EPIC New Games To Play This Year (With Videos).
This includes progressive jackpots like the Mega Moolah series, and Holmes & The Stolen Stones or Ozwin’s Jackpots by Yggdrasil (see screenshot below).
The choice of table and card games is scarce though, but not without video poker, multi-hand blackjack, Casino Hold’em, baccarat and roulette, plus a few live casino games from Authentic Games.
So, if you’re a diehard live casino fan, I’d rather you checked the LeoVegas, which has plenty of exclusive table games in the mix as well.
But here’s what else Multilotto Casino has which makes it worthwhile to play here.
- Multilotto app: there’s a native mobile app for Android and iOS devices which you can download from the App Store of Google Play. The main benefits of playing in the app is 3x faster loading speeds and better security since the app is made to be compliant with the app store.
- Casino School: explainer for beginners which quickly guides you through the slot buttons and features. You’ll find it in the top menu under the “Casino Guide” tab.
Does that balance out the lack of slot tournaments or gamification features is yours to decide.
Finally, is their CS responsive?
Customer Support – Available via Email/Web Form Only (VIP-Level Service)
This is both the weakest and the strongest component in their system.
Multilotto customer service is available only via email (email@example.com), although you can also use the web form on the site. It works 15 hours a day, 7 days a week.
There’s no live chat or phone support for expedite answers.
They aim to reply to all requests within 2 days, although based on user feedback they are quite quick and usually reply within an hour or so. Just check their Trustpilot comments if you want to dig deeper, most of which praise their friendliness too.
Also, if you need any gambling-related help, then these independent organisations are worth looking into as well:
Now let’s see how it all adds up.
Friendly Casino with 5-Star Customer Service (And a Sense of Humour)
So, is there a point to create an account with Multilotto.com/.net/.co.uk after all?
Other than the fact that you can play multi-million-jackpot lotteries from Australia, Austria, Belgium, Finland, France, Germany, Ireland, Norway, Poland, Sweden, New Zealand, South Africa, Canada, US and UK, you can also use the same account to play at their casino.
It’s quite simple though, so if you enjoy playing at sites like Dunder and value quality of games over quantity of bonuses, then Multilotto should fit you well.
Here’s what we’ve covered.
- Signup bonus – new 18+ customers get 20 Free Spins (Book of Dead) on registration.
- Welcome bonus – €1,250 + 270 spins over 5 deposit bonuses up for grabs.
- Banking – 12 payment methods and currencies, 1x free payout per week, 72-hour withdrawal processing times.
- Games – over 450 slots and some table games, including jackpots and live casino by Authentic.
- Customer support – available daily via web form and email, very good feedback.
So, there you have it – Multilotto Casino in all its glory.
🔔 Visit casino: Snag 20 Free Spins on registration.
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Nikita, Founder and reviewer at Mvideoslots.com.